Terms of Use

1. Introduction

Welcome to afazd.

These Terms of Use ("Terms") explain the rules and conditions that apply when you visit, browse, or interact with our website.

afazd is an online store specializing in practical automotive accessories, including vehicle organization solutions, interior convenience products, and everyday vehicle care essentials.

Our website is operated by Hangzhou Weidong Technology Co., Ltd.

Throughout these Terms, "afazd," "we," "us," and "our" refer to the operating business. "You" and "your" refer to website visitors, customers, and other individuals using our online services.

By accessing or using our website, you agree to comply with these Terms to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue using the website.

These Terms primarily concern website access and acceptable use. Product transactions are additionally governed by our Terms of Purchase and other applicable store policies.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

2. Permitted Website Activities

Our website is intended to help customers discover, research, and purchase automotive accessories.

Visitors may use our website for lawful activities, including:

• Browsing automotive accessory collections.

• Reviewing product descriptions and specifications.

• Comparing product dimensions and available options.

• Checking available vehicle compatibility information.

• Viewing product photographs and installation guidance.

• Reviewing prices and promotional offers.

• Accessing shipping, payment, and return policies.

• Placing legitimate product orders.

• Managing available customer account features.

• Contacting customer support regarding purchases.

Website use must comply with applicable laws, these Terms, and any additional conditions clearly associated with specific services.

We reserve the right to take reasonable measures to prevent harmful or unauthorized website activities.

3. Customer Accounts and Responsibilities

Certain website features may allow customers to create accounts, review order information, or manage personal details.

If you choose to use these features, you are responsible for providing accurate account information and taking reasonable precautions to protect your login credentials.

You agree not to:

• Share your account credentials with unauthorized individuals.

• Attempt to access another customer's account.

• Provide intentionally false registration information.

• Use customer account features for fraudulent purposes.

• Interfere with another user's account access.

If you suspect unauthorized activity involving your account, please contact our customer service team.

We may implement reasonable account security measures, including access restrictions where necessary to address suspected fraud or security threats.

Such measures will be applied in accordance with applicable law.

4. Automotive Product Information

Our website may contain information about automotive accessories, including product specifications, dimensions, installation examples, materials, design features, and intended uses.

This information is provided to help customers make informed purchasing decisions.

We aim to maintain accurate and useful product descriptions.

However, customers should carefully review the specific information associated with each product before making a purchase.

Product photographs may include vehicles, demonstration environments, or additional accessories that are not necessarily included in the purchase.

Only items expressly identified as included in a product listing form part of the relevant product offer.

If you have questions about a product's features or specifications, please contact our customer support team before ordering.

5. Vehicle Compatibility and Safety Information

Some automotive accessories may have particular installation requirements or vehicle compatibility limitations.

Before purchasing or installing an accessory, customers should review the available compatibility information and relevant product instructions.

Compatibility may depend on factors such as:

• Vehicle make and model.

• Vehicle production year.

• Interior dimensions.

• Installation location.

• Product configuration.

• Relevant vehicle safety features.

Accessories should be installed in accordance with the product instructions, vehicle manufacturer recommendations, and applicable safety requirements.

Products should not be positioned in ways that obstruct driver visibility, interfere with steering or vehicle controls, prevent proper airbag deployment, or compromise other essential safety equipment.

Drivers should avoid operating or adjusting accessories when doing so could cause distraction.

General website information does not replace product-specific safety instructions or appropriate professional installation guidance.

Nothing in this section excludes our legal responsibility for defective products, inaccurate information, or inadequate instructions.

6. Website Content and Accuracy

We make reasonable efforts to provide clear and current information about our products and online services.

Website content may include product listings, photographs, promotional information, buying guidance, and other informational materials.

Occasionally, content may contain errors, outdated details, or technical inaccuracies.

We may review, correct, or update such information when appropriate.

If a material error affects an existing customer transaction, we will address the situation in accordance with applicable consumer protection laws and the relevant purchase terms.

We do not use this provision to remove obligations arising from accepted orders or legally protected consumer rights.

7. Intellectual Property and Content Rights

Our website may contain original photographs, written descriptions, illustrations, graphics, design elements, and other materials protected by intellectual property laws.

The rights to such content belong to afazd or the respective lawful rights holders.

Visitors may view website materials for ordinary personal shopping and informational purposes.

Except where permitted by law or authorized by the appropriate rights holder, visitors may not:

• Reproduce protected website materials for unauthorized commercial use.

• Redistribute copyrighted photographs or illustrations.

• Modify protected content and present it as their own work.

• Use website materials in ways that infringe intellectual property rights.

• Misrepresent an affiliation with afazd.

References to third-party vehicle brands, models, or manufacturers may be used for compatibility identification or other legitimate descriptive purposes.

Such references do not automatically imply sponsorship, endorsement, or an official business relationship.

We do not claim exclusive rights to generic product features or unprotected automotive accessory designs.

8. Prohibited Website Activities

Visitors must not use our website for unlawful, deceptive, or harmful purposes.

Prohibited activities include:

• Conducting fraudulent transactions.

• Attempting unauthorized access to website systems.

• Interfering with checkout or legitimate customer transactions.

• Distributing viruses, malware, or harmful computer code.

• Circumventing security controls.

• Collecting personal information without authorization.

• Impersonating another person, customer, or organization.

• Submitting abusive, threatening, or unlawful communications.

• Violating the intellectual property or privacy rights of others.

• Deliberately disrupting website performance.

• Using unauthorized methods to obtain access to restricted information.

• Submitting knowingly false information in connection with customer accounts or transactions.

We may investigate suspected violations and take reasonable measures to protect our website, customers, and business operations.

Any restrictions will be implemented in accordance with applicable law.

9. Automated Access and Website Security

Automated interactions with our website must not compromise website security, interfere with normal operations, or create unreasonable demands on our technical infrastructure.

We may restrict automated activities that:

• Attempt to bypass security systems.

• Generate excessive or disruptive traffic.

• Interfere with customer shopping sessions.

• Access restricted information without authorization.

• Perform unauthorized data collection.

• Disrupt website availability or functionality.

Legitimate search engine indexing and other legally permitted automated activities may be allowed, subject to applicable technical controls.

Nothing in these Terms prohibits activities protected by applicable law.

10. Customer Reviews and Submitted Information

Our website may provide features that allow customers to submit reviews, feedback, questions, or other information.

If you submit content, you are responsible for ensuring that it is lawful, accurate to the best of your knowledge, and does not infringe the rights of others.

Customers should not submit fabricated reviews, misleading product claims, defamatory statements, or content containing another person's private information without authorization.

Where content is submitted for public display, you grant us permission to display and use it for the intended website purpose, subject to applicable law and any additional permissions agreed at submission.

You retain ownership of your original submissions.

We may moderate or remove content that violates applicable laws or these Terms.

We do not knowingly represent fabricated customer experiences as genuine customer reviews.

11. Customer Communications

Visitors may contact our customer service team regarding product information, website functionality, and order-related questions.

When communicating with our support team, please provide accurate and relevant information.

For questions involving an existing purchase, providing the order number and a brief explanation of the concern can help us review the request.

Please do not submit sensitive financial information through ordinary email messages or general website contact forms.

This includes:

• Complete payment card numbers.

• Card security codes.

• Online banking passwords.

• Account authentication codes.

• Other confidential payment credentials.

Customer communications and related personal information will be processed in accordance with our Privacy Policy.

12. Third-Party Links and Services

Our website may contain links to third-party websites or use external services to support store functionality.

These services may include payment processing, shipping, technical support, analytics, and other e-commerce operations.

External websites may have their own terms of use, privacy policies, and security practices.

We encourage visitors to review applicable third-party policies before interacting with those services.

The inclusion of an external link does not automatically constitute endorsement or sponsorship.

We are not responsible for independent third-party activities outside our reasonable control, except where applicable law provides otherwise.

Our own legal and contractual responsibilities as a merchant remain unaffected.

13. Privacy and Personal Information

We recognize the importance of protecting the personal information of our customers and website visitors.

When you use our website, certain personal information may be collected or processed in connection with website functionality, customer inquiries, transactions, and other activities described in our Privacy Policy.

Our website operates through Shopify's e-commerce platform and may use integrated services to support relevant business operations.

Cookies and similar technologies may be used for website functionality, analytics, or other enabled activities.

The available privacy choices and rights depend on applicable laws and the relevant services used.

For more information about our data practices, please review our Privacy Policy.

Privacy-related inquiries may be submitted to service@afazd.com.

14. Website Availability and Maintenance

We aim to maintain an accessible, functional, and reliable online shopping environment.

However, website features may occasionally be affected by technical maintenance, software updates, service interruptions, or security-related activities.

We may modify website navigation, product categories, page layouts, and technical features when reasonably necessary.

Temporary unavailability does not automatically remove our obligations concerning existing purchases or legally required customer remedies.

If a technical issue affects your ability to access order information or obtain assistance, please contact our customer service team.

15. Website Information and Liability

We make reasonable efforts to maintain accurate website information and appropriate technical functionality.

However, we cannot guarantee that every website feature will operate continuously without technical interruptions.

To the extent permitted by applicable law, afazd is not responsible for losses arising solely from circumstances beyond our reasonable control where we have not breached an applicable legal or contractual duty.

Nothing in these Terms excludes or restricts liability for fraud, intentional misconduct, defective products, personal injury, or any other matter where exclusion or limitation is prohibited by law.

Customers retain all mandatory statutory rights and legally available remedies.

16. Restriction or Suspension of Access

We may temporarily restrict website access when reasonably necessary to address serious security risks, suspected fraudulent activity, or material violations of these Terms.

Such restrictions may include limitations on affected account features or technical access.

Restrictions will be proportionate to the relevant circumstances and implemented in accordance with applicable law.

Suspension of website access will not automatically cancel accepted customer orders or eliminate legally protected refund and consumer rights.

Customers who believe an access restriction has been applied incorrectly may contact our customer support team.

17. Relationship With Other Store Policies

These Terms of Use primarily govern website access, content usage, and visitor conduct.

Purchases and other business activities may also be governed by separate store policies, including:

• Terms of Service.

• Terms of Purchase.

• Privacy Policy.

• Shipping Policy.

• Return & Refund Policy.

• Payment & Security Policy.

Customers should review the relevant policies before completing a purchase.

If any policy conflicts with mandatory applicable law, the legal requirements will take precedence.

These Terms do not override legally protected rights associated with existing transactions.

18. Changes to These Terms

We may update these Terms of Use to reflect changes in website functionality, security practices, business operations, or applicable legal requirements.

Updated Terms will be made available on our website.

Where required by law, we will provide appropriate notice of material changes.

Revisions will generally apply prospectively and will not retroactively remove contractual or statutory rights established under previous applicable terms where doing so would be unlawful.

We encourage visitors to review these Terms periodically.

19. Applicable Laws and Customer Concerns

These Terms are subject to applicable laws governing website use, online services, and consumer transactions.

If you have concerns about website access, product information, customer account security, or other website-related matters, please contact our customer support team.

We aim to review inquiries fairly and provide appropriate assistance.

Nothing in these Terms requires customers to waive mandatory consumer rights or accept dispute-resolution procedures that are unenforceable under applicable law.

20. Business Information

afazd is operated by the following registered business entity:

Store Name:
afazd

Legal Operating Entity:
Hangzhou Weidong Technology Co., Ltd.

Registered Business Address:
Room 12970, No. 54 Xixing Street, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang, China.

Customer Service Email:
service@afazd.com

Customer Service Phone:
+1 (661) 412-4847

Phone Support Hours:
9:00 AM – 6:00 PM Pacific Daylight Time (PDT), during daylight saving time.

Our registered business address is provided for business identification purposes and does not necessarily represent a physical retail location, shipping warehouse, or authorized product return facility.

For return-related matters, please contact customer support for the appropriate return instructions.

21. Contact Us

If you have questions about these Terms of Use, website accessibility, account features, product information, or other website-related concerns, please contact us.

Customer Service Email:
service@afazd.com

Customer Service Phone:
+1 (661) 412-4847

Phone Support Hours:
9:00 AM – 6:00 PM Pacific Daylight Time (PDT), during daylight saving time.

For inquiries relating to an existing purchase, please include your order number and a brief description of your request.

We appreciate your interest in our store and thank you for visiting afazd.

afazd — Drive Smarter. Travel Better. Live Comfortably.